Heather has recently been speaking to audiences about using market intelligence for starting and growing companies. Read more...

When information is everywhere, how do you make your case, and communicate your value as an information professional? Read more...

High performing organisations have been envied and analysed for a long time to work out what makes them rise above the pack. There are assorted lists of characteristics for high performing organisations which get bandied about, depending on which think tank, industry group or consulting firm has been analysing the HPOs, always starting with leadership at the top of the list. Read more...

If ever there was a time to hone your skills at getting to the essence of the matter, it is now. With information users overwhelmed with information overload, and needing to sift through too much irrelevant material to find a few nuggets of insight, the ability to drill down to the essence of the matter, is a valuable skill. Read more...

In 2014, professions are focussing on value, according to the recent results of the BRW/Beaton Client Choice Awards. The BRW/Beaton Client Choice Awards are a major review of the perceptions of over 41,000 clients engaging with Australian professional service firms in management consulting, law, accounting and consulting engineering. Within firms, information professionals have the same concerns about how their services are valued by their colleagues. Read more...